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You are here: Home / Resources / how to Get Brands to Respond to Your DMs

how to Get Brands to Respond to Your DMs

Nov. 21, 2024 / Resources

Struggling to figure out how to get brands to respond to your DMs? You’re not alone! Whether you’re pitching a collaboration, seeking customer support, or sharing feedback, crafting a compelling and effective direct message can be the key to capturing a brand’s attention. In this post, we’ll share 25 actionable tips to make your message stand out and get the response you’re hoping for.


1. Research the Brand First

Understand their values, mission, and tone. Tailor your message to align with their personality.

2. Keep It Concise

Brands receive hundreds of messages daily. Short and to-the-point messages are more likely to be read.

3. Be Polite and Professional

Use a friendly yet professional tone. Courtesy always makes a good impression.

4. Personalize Your Message

Address the brand by name and mention specific products, services, or campaigns to show genuine interest.

5. Start with a Compliment

Appreciate something the brand does well—it builds rapport and sets a positive tone.

6. Have a Clear Purpose

State exactly why you’re reaching out. Be specific about your request or feedback.

7. Use Their Preferred Platform

Check where the brand is most active—Instagram, Twitter, Facebook, etc.—and DM them there.

8. Include a Call-to-Action (CTA)

Guide them on what to do next, like “Could I get more information on this?” or “Let me know if you’re open to collaboration.”

9. Showcase Your Value

If you’re pitching a collaboration, highlight what you bring to the table, like your audience, engagement rates, or unique skills.

10. Use Eye-Catching Openers

Start with something engaging like, “I love how your product changed my life!” instead of “Hi, I have a question.”

11. Use Proper Grammar and Spelling

A well-written message shows you’re serious and professional.

12. Include Your Social Media Links

Make it easy for the brand to check out your profile or portfolio by providing clickable links.

10 Social Media DM Templates for Content Creators

13. Send at the Right Time

DM during business hours when brands are more likely to check messages.

14. Engage with Their Content First

Like, comment, and share their posts to increase the chances they’ll recognize your profile when you DM them.

15. Be Patient

Give them time to respond. Avoid sending follow-ups too quickly.

16. Use Emojis Strategically

Add a touch of personality with emojis, but don’t overdo it.

17. Share Visuals or Screenshots

If relevant, include an image or screenshot to clarify your message or showcase your work.

18. Highlight Your Shared Audience

Mention how your goals or interests align with their target market.

19. Use a Catchy Subject Line (if Applicable)

On platforms like LinkedIn, use subject lines to make your DM stand out.

20. Be Honest and Authentic

Avoid generic pitches or overpromising. Brands value sincerity.

21. Offer Testimonials or Proof

If you’ve used their product, share a quick testimonial or review to build trust.

22. Avoid Sending Spammy Messages

Stay away from mass DMs or overly promotional language that feels impersonal.

23. Follow Up (But Not Too Often)

If you don’t hear back within a week, send a polite follow-up.

24. Look for Alternative Contacts

If you’re not getting a response, try emailing or using a contact form on their website.

25. Tag Them in Relevant Posts

Sometimes a public tag can grab their attention, especially if it’s positive.


If you’re serious about how to get brands to respond to your DMs, these tips will help you stand out and connect more effectively. From personalizing your message to following up strategically, the right approach can make all the difference. Start applying these tips today, and you’ll be on your way to building stronger connections with your favorite brands. Which tip do you think will work best for you? Share your thoughts below!

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